炎徳文化 2022届名师导学·名校名卷经典试题汇编(一)1英语试题

炎徳文化 2022届名师导学·名校名卷经典试题汇编(一)1英语试题，下面是炎徳文化 2022届名师导学·名校名卷经典试题汇编(一)1英语试题部分示例，验证如下:

30. Why is improvisation essential to service recovery？
A. Because an employee need not keep apologizing to an angry customer.
B. Because improvisation can bring an irritated customer sense of warmth.
C. Because aspects of cach issue are unique 
D. Because improvisation can best convey an employee’s empathy.

31. Which can serve as the best title of the passage？
A. Apologizing to Unhappy Customers 
B. “Sorry”Is Not Sufficient 
C. Dealing with Tough Customers activities 
D. Customer Satisfaction Is Hard 

The sun producas abunds energy for huwan The sun produces abundaht energy for human activities, but we still can’t capture enough of it. Solar panels just provide clectricity rather than storable liquid fuels. which are still in great demand. “If you look at the global energy portfolio（产品组合） and what is needed, electricity only covers maybe20-25%. So the question is when we have covered that 25%， what do we do next？” asks Prof. Reisner, a professor of energy and sustainability at Cambridge University. He heads team of scientists doing research into artificial photosynthesis.
炎徳文化 2022届名师导学·名校名卷经典试题汇编(一)1英语试题

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